COVID-19

Message from our CEO

Dear Customer,

 

Your safety means a lot to us.

 

The spread of the Coronavirus (COVID-19) is the most serious global health security threat in decades, and at JARA we endeavour to maintain the highest standard when it comes to the health and wellbeing of our customers and staff.

We are monitoring the situation cautiously and daily. We are alert and we will take action whenever necessary. Here are some helpful tips on hygiene, and shopping conduct.

Shopping Conduct

We understand the increase in panic level has thereby increased the surge in demand for products such as rice, vegetable oil, soap, toilet paper, etc. We promise we will do everything in our power to put in place, to replace and stock up necessary items daily. We also advise our customers to continue shopping with us at their usual frequency, this is in order to enable the store stock up customers’ requirements to deal with the surge in demand and be considerate of other customers and families for necessities. Your safety means a lot to us at JARA. Which is why we have taken further precautionary measures to ensure the safety of our customers following WHO's recommended safety guidelines.

These measures include:

• placement of hand sanitizers at the entry and check-out points at our stores;

• placement of lines in front of our cash desks and service food area in order to indicate “social distance”;

• disinfection of all surfaces in the facility before and after use with diluted bleach solutions;

• placement of hand sanitizers in restrooms and at our staff entrance.

Our stores have strict guidelines when it comes to hygiene and our staff are very aware of these guidelines and are taking extra precautions such as the frequent washing of hands and deep cleansing of ‘high touch’ areas in the store.

We are here for you

JARA continues to be here for you in these exceptional times. We realize the importance of the role we play in ensuring that your get your basic needs at the right prices. However we don’t do this by ourselves, we collaborate with our suppliers to get these essentials to the shelf for you to purchase. We appeal that due to the exceptional times we find ourselves, some of your regular products may not be available. Nevertheless, we would continue engaging with suppliers to make provision for all products.

We ask for your understanding as we ensure that you have a safe shopping experience.

Please stay safe & healthy,

 

Christian Chenut

CEO JARA EDLP Nigeria Ltd.